FREQUENTLY ASKED QUESTIONS:

 

1. How long does it take to ship out my order and how long does delivery take?

We typically ship out all orders within 1-2 business days. Delivery date depends on your location and shipping method. At most, it can take 4-7 business days within the U.S and 2-4 weeks outside the U.S. For more info about our shipping please visit or Shipping and Policies page.

 

2. Are your items true to size?

Yes, our items typically run true to size. You can view our size chart at the following link. Size Chart

3. Do you allow Returns and Exchanges?

Yes, we allow the return and exchange of unworn and unwashed items if we receive them within 21 days after it was delivered to you. For additional details on returns and exchanges, visit our Returns and Exchange page.

 4. Do you do custom orders?

We do not currently do custom orders. We currently only sell ready-made clothing listed on our website. However, in the event a client orders in bulk of 75 or more accommodations could be made.

5. Do you restock sold out items?

As we are in our infancy, we will be constantly restocking current styles and continuously adding additional to the trove. If you are interested in purchasing an item that's currently unavailable, please contact us at arrowjknight@gmail.com and we will advise you if an item will be restocked or discontinued. If the item will be restocked we'll provide you with the estimated arrival time frame.


6. How quickly do you respond to emails? Do you have weekend hours?

We generally respond within 24 hrs during our regular office hours which are Monday- Friday, 9am-5pm EST. Customer Service is currently not available on Saturdays and Sundays. 



 



 

Payment & Shipping

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Secure Ordering & Payment Options

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Thank you for shopping with us!

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